General Terms and Conditions of Carriage

5. Additional Charges. In addition to those charges otherwise specified in these General Terms and Conditions or the terms and conditions applicable to any particular ICS Product, the following additional charges may apply to a shipment, including:

1. Account Number Correction – where the Waybill is missing or includes an incorrect or incomplete account number, which is corrected by ICS Courier;
2. After Hours Pickup - where a request for pickup is received after the Shipper’s standard pickup time or outside ICS Courier published business hours;
3. Cubing Charge - ICS reserves the right to apply a cubing charge to all freight with a density of less than the prescribed density for air and/or ground shipments from time to time upon notice to its customers;
4. Fuel Surcharge – ICS Courier reserves the right to apply a fuel surcharge on air and/or ground shipments from time to time upon notice to its customers;
5. Furtherance – where the destination point is deemed by ICS Courier to be remote or is not serviced directly by ICS Courier;
6. Postal Code Correction – Where the Waybill is missing or includes an incorrect or incomplete postal code, which is corrected by ICS Courier;
7. Weight Correction – Where the Waybill is missing or includes an incorrect or incomplete weight entry for the shipment, which is corrected by ICS Courier.
8. Residential Delivery fee – This fee will be applied to any delivery that is deemed a residential address (non-commercially zoned location). The fee will be applied in addition to shipping charges.
9. Excess Weight Package Delivery Fee – This fee will be applied to every trackable piece processed by ICS that has an actual weight that is greater than 30kg.

Please see ICS Courier’s current Schedule of Additional Charges for more information. ICS Courier reserves the right to amend, replace or alter is Additional Charges from time to time upon notice to its customers.

6. Sales Taxes and Duties. The party being billed shall be liable for and shall pay to ICS Courier any and all goods and services taxes, or any similar or otherwise applicable taxes imposed with respect to the services provided (“taxes”), as well as any and all possible surcharges, customs and duties assessments ("duties") related to any shipment tendered to ICS Courier.

7. Billing. Unless otherwise specified by the terms and conditions of carriage governing a particular ICS Product, and subject to ICS Courier’ right to refuse to grant credit to any person, shipments may be charged to the Shipper or the “Bill To” account of record. Charges will be applied at the time that the shipment originates, subject to additional charges, fees, taxes and duties as provided below. Billing correction credit requests must be received no later than 90 calendar days of the ICS Courier invoice date and are subject to ICS Courier’ review and approval. Requests received within 31-90 calendar days of the invoice are subject to an administration fee that would be deducted from the credit amount.

8. Payment. Each invoice shall be paid in full when due. Invoices overdue by more than 20 days will be subject to a one-time fee of 5%. Additional fees will be charged for any cheque or electronic transfer that is dishonoured for any reason. These amounts are in addition to any other legal rights and remedies available to ICS Courier.

9. Lien. ICS Courier shall have a lien on any shipment for all charges, fees, taxes, and duties, of any kind arising out of or in connection with the transportation or delivery of the shipment and we may refuse to surrender possession of the shipment or refuse to deal with any claim until such amounts are paid.

10. Delivery. Shipments will be delivered to the Consignee’s address set out on the Waybill, but not necessarily to the named Consignee personally

11. Proof of Delivery. Upon request, ICS Courier will provide confirmation of delivery by telephone or e-mail at no charge. Written confirmation of delivery is available upon request at an additional charge.