ICS will be Canada’s Best Business Courier We will provide our employees the best place to work; our customers the best service and value; our shareholders the best return on their investment.   Honesty and Courtesy We will treat every person with dignity and respect. We will give our word and keep it. We will be plain spoken and forthright in all our communications.   Fairness Our best customers will get our best price. A fair profit is essential to our long-term success. We will neither exploit our advantage nor diminish our opportunities. We will share our success with those who helped achieve it.   Integrity We do not want or need everyone’s business to prosper. We will do business with those we respect and trust, and avoid those we don’t.