ICS Courier Claims for documents and packages delivery

Please fax or mail completed claim form with copy of applicable waybill and an invoice for the product contained in the shipment.
For further information or assistance, please contact our Customer Services Department @1-888-ICS-TRAX(1-888-427-8729)

CLAIMANT'S INFORMATION

Account No :

Company Name :

Contact Name :

Company Address :

Postal Code :

Tel Number :

Fax Number :

PARCEL INFORMATION

PIN (if applicable) :

Trace Reference No:

Amount Claimed :

Date Shipped :

Reason for Claim :

Lost

Damaged

Item Lost from Damaged Parcel

Service :

ICS Ground™

ICS WorldWide™

ICS Next Day™

ICS Click ’n’ Ship™

Other

SENDING INFORMATION

RECEIVER INFORMATION

Company Name :
Contact Name :
Addrees1 :
Address2 :
Postal Code :

Company Name :
Contact Name :
Addrees1 :
Address2 :
Postal Code :

CLAIM CHECKLIST (Please ensure the following information is also attached)

Copy of Manifest/Waybill

Copy of Wholesale Cost Invoice

If Damaged, Picture of Damaged Item

I hereby certify that all information on this form and its supporting documentation is true
__________________________________ Claimant's Signature
__________________________________ Claimant's Name (printed):	____________________ Date

Please note: All requests missing checklist items will be denied due to missing information. Please send all claim requests and supporting documentation to:
ICS Courier CLAIMS DEPT, 81 avenue Lindsay, Dorval, PQ H9P 2S6 OR Fax to 1-866-748-1029